Climb safe, climb kind

Rules and Etiquette

A few simple rules keep bouldering safe and friendly for everyone. Please read them before you climb.

New to climbing? Our staff give every new climber a short introduction. Ask them about anything on this page.

In 30 seconds

The short version

  • Stay out of the fall zone
  • One climber at a time on each part of the wall
  • Keep the mats clear
  • Fall with bent knees and roll
  • Tell staff about loose holds or danger
Safety first

Bouldering safety rules

Careless behaviour at the wall can injure you and other climbers. Follow these rules so everyone has a good, safe session.

Diagram: the fall zone below a climberSide view of a bouldering wall. A climber is on the wall. The area of mat from the wall to about 3 metres out is the fall zone, where the climber can land. A person walks past outside the fall zone.about 2.5–3 m123
  1. Climber. They look at the wall, not at you.
  2. Fall zone. They can land anywhere here, and it moves as they climb.
  3. Walk here. Go around the fall zone, never through it.
  1. Stay out of fall zones

    A fall zone is the area of about 2.5 to 3 m (8 to 10 ft) around a climber, where they can land if they fall. Climbers move, so their fall zone moves with them.

  2. Look up before you walk

    A climber cannot see what is below them. Do not walk under or near someone on the wall. Walk around their fall zone, or wait until they are down.

  3. Never climb above or below someone

    If one of you falls, you both get hurt. Wait, or ask the other climber politely to move.

  4. Warn people in a fall zone

    If you see someone walk into your fall zone, or anyone else's, tell them to move out at once. A loud, clear word is better than a collision.

  5. Keep the mats clear

    Bottles, bags, phones and brushes on the mats can injure a falling climber. Before you start a climb, check that nothing (and nobody) is below you.

  6. Learn to fall

    Every climber falls. Land on both feet with your knees bent, then roll onto your back. Keep your arms in. Do not try to land straight-legged, and do not put a hand out to stop yourself.

  7. Tell staff

    Tell a member of staff if:

    • a hold is loose or spins
    • a climb has a move or fall that looks likely to cause injury
    • you see someone climb in a dangerous way
    • you have any feedback for us

How to fall

  1. Look down, then let go

    Check the mat below you is clear. Climb down as far as you can before you drop.

  2. Land on both feet, knees bent

    Keep your feet apart and let your legs bend deep to soak up the landing.

  3. Roll onto your back, arms in

    Let the fall carry you back and roll. Keep your arms in and your chin tucked.

Common mistakes

  • Don't

    Climbing above or below someone

    If the top climber falls, they land on the climber below.

  • Don't

    Leaving things on the mat

    A bottle or bag under a falling climber can twist an ankle.

  • Don't

    Putting a hand out

    A straight arm takes the whole fall. Wrists and elbows break this way.

  • Do

    Waiting outside the fall zone

    Stand back until the climber is down, then take your turn.

Be a good wall-mate

Centre etiquette

Everyone comes to have a good time. These habits keep it fair and friendly.

  1. First on the wall goes first

    The person who started first has right of way. Wait until they finish, or until you are well outside their fall zone, before you start.

  2. Take turns

    Other people want to climb the same problems as you or your group. Share the wall and take turns.

  3. Ask before you give beta

    Beta is advice on how to do a climb. Many climbers enjoy working out a problem by themselves. Only give beta when someone asks for it.

  4. Brush off tick marks

    Tick marks are chalk lines that show a hold or a foot position. They give beta to the next climber without asking. Brush them off when you finish.

  5. Keep chalk in the bag

    Do not throw or shake your chalk bag. Keep your hands inside the bag when you chalk up. Chalk in the air is bad for everyone's lungs, and chalk on the floor must be cleaned.

  6. Put things back

    Brushes, yoga mats and weights go back where you found them.

  7. No climbing shoes in the toilet

    Other climbers hold the holds that your shoes stand on. Take your climbing shoes off before you go to the toilet.

Before your first climb

Four steps to your first climb

The same four steps as on our First Visit page. Please also read the Conditions of Use. Under 18? A parent or guardian must sign, and age rules apply: see the Under 18s page.

  1. Register online

    Fill in the registration form before you come. It includes a short safety video, so you can start sooner.

    Register now
  2. Get a day pass

    Single entry is ₹1,000 including GST, with all-day access. Pay online or at the desk.

    Buy a day pass
  3. Book the free Intro Course

    30 minutes with a coach: the basics, a safety briefing and how to fall. Courses start every hour, on the hour (1 PM, 2 PM, 3 PM and so on). Can't make the hour? Come anyway and we'll fit you in.

    Tell us when you're coming (optional)
  4. Climb

    Wear comfortable clothes. We're open daily from 9 AM to 9:30 PM, and from 3 PM on Fridays.

    How to find us